Sunday, March 8, 2009

Benefits of implementing Total Quality Management (TQM)

There are 5 main benefits of implementing TQM, they are:

  • Encourages a strategic approach to management at the operational level through involving multiple departments in cross-functional improvements and systemic innovation processes
  • Provides high return on investment through improving efficiency
  • Works equally well for service and manufacturing sectors
  • Allows organizations to take advantage of developments that enable managing operations as cross-functional processes
  • Fits an orientation toward inter-organizational collaboration and strategic alliances through establishing a culture of collaboration among different departments within organization

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